Policies
Commitment
Students enroll for a full season. Seasons run from August through July of the following year. Lessons may be paid in full by semester at time of registration or by the semester payment plan. The non-refundable Registration Fee is due at the time of registration acceptance.
You must make a payment to be considered registered and hold your spot. You do not need to make a payment if you have been placed on the waiting list until you/your student is accepted into a lesson slot or class.
Choir does not require a registration fee and is paid by semester. Online payment options are provided upon acceptance.
Personal checks are accepted, but there is a $35 fee for returned checks.
Attendance and Withdrawal
Students who must cancel a lesson for any reason are asked to notify the instructor by phone or text at least 24 hours prior to the missed lesson. Makeup lessons for reasons other than illness will be at the discretion of the instructor. Students who are late to a lesson will not receive a full lesson. A student who is more than 10 minutes late without contact to the instructor is considered a "no show". These lessons will not be rescheduled. Please ask your instructor for their preferred contact information. Instructors are responsible for making up all lessons canceled by the instructor.
A 30 day written notice must be made to the Executive Director should a student wish to discontinue lessons during a season. No refunds will be made for discontinuing at any point before the end of a billing period. If written notice is not given you will be responsible for the balance of the next billing period. All registrations require the written or digital signature of consent of the responsible party for their obligation to pay for all lessons/classes selected in registration unless a registration is made in error and the Executive Director is notified immediately or canceled by the Conservatory. A late fee of $10 will be charged to accounts delinquent past the due date which is the first week of each billing period and lessons will be suspended until the account balance is paid. An additional late fee of $10 will be charged for any subsequent week tuition remains unpaid.
A list of due dates for each season is available to you and statements are sent via email prior to each billing due week.
Scheduling
Studio rooms are scheduled at the beginning of each season or upon subsequent enrollments. It is typical for instructors to teach in multiple rooms throughout the week depending on equipment and instrumentation needs. Room schedules for the students should remain consistent throughout the season when possible. Parents and or students should wait for their instructor in the designated waiting area. If the instructor is more than 5 minutes late, call or text the instructor. If there is no response and the instructor is more than 10 minutes late, please contact the Director
Practice
Regular and consistent practice spread throughout the week are essential to making successful progress and advancement toward individual musical goals. Parents of young students can help establish good practice habits by scheduling practice into daily or weekly routines.
Conduct
Students are expected to conduct themselves appropriately for learning. All instructors and student are to be treated with respect and courtesy at all times. Any treatment deemed contrary should be reported to the Executive Director immediately. Horseplay, roughhousing and other physical acts that may endanger others or cause accidents and disruptions are prohibited. This includes anyone accompanying students onto the property. Rude or offensive behavior and language will not be tolerated. Parents and students must report any observed misuse of equipment, inappropriate behavior, or other offenses to the Director.
Safety
The safety of our students, instructors and their families are a priority. Our lessons are in person. Virtual lessons will only be made available by special request. In person participation includes possible exposure to illness. While policies and personal hygiene may reduce the risk it does still exist. The Conservatory studio will receive regular cleaning and Instructors will use cleaning procedures specified by the Conservatory to reduce the risk of illness exposure. Participants must be willing to accept the risk inherent with participation. We ask that student and family members who are or may be ill contact the Instructor to reschedule.
For the safety of the students and the integrity of the Conservatory we require students 12 years old and under to be escorted by a parent or guardian into the building for their lessons or class and picked up inside the building at the conclusion of their lesson/class by a parent or guardian. Students under the age of 12 MAY NOT be left unattended at lessons or class with the exception of the Andante Choir. A parent or guardian may wait in their vehicle in designated conservatory parking areas and be considered present. All students are expected to be picked up promptly at the end of their lesson, class or choir.
Other
Common Areas - Parking
Families are encouraged to wait in the designated waiting area or outside if weather permits while student are in lessons. Coffee and tea are available to adults in waiting area. Please keep them in this area. No sticky or messy snacks in our waiting area. If spills occur, please notify staff. Please deposit any trash in trash can by the door on your way out.
Children not in lessons should be supervised by parents at all times and remain in designated Conservatory areas. Children should not be allowed to play on or around septic tanks and caps.
The property that the Conservatory leases is shared with another business. Be courteous in common areas. Use only designated Conservatory parking off of Van Bibber Street unless otherwise directed by Conservatory staff.
Studio Rooms
Please, be courteous to the instructors that are engaged in lessons. No food is allowed in studio rooms except by instructors during off hours. Only water in closed containers is allowed in studio rooms. Food and drinks can cause damage to our equipment. We strive to maintain our equipment in good working order. Thank you for your help with this.
Privacy
We respect your privacy and will diligently protect any personal information provided to the conservatory. Your contact information will only be used for communication from Salado Conservatory. We will not share your information with any outside parties.